Contact us
Connect with us at any time. We are here to help and look forward to hearing from you.
1-888-311-1121
For general inquiries, contact:
For Privacy Related Inquiries, contact:
- Privacy: privacy@cbvcollections.com
- To file a Complaint, please go to the Consumer Services Tab
Hours of Operation
Visit our offices by appointment only, please contact us to arrange.
Our call centers are available to take calls the following hours:
Markham (servicing calls for all provinces with the exception of Québec)
Monday – Friday: 8:00 am – 10:00 pm (EST)
Saturday: 8:00 am – 7:00 pm (EST)
Laval – (Servicing calls for all Québec)
Monday-Friday: 8:00am – 8:00pm (EST)
Saturday: 8:00am – 12:00 (EST)
Winnipeg
Monday-Friday: 7:00am – 9:00pm (CST)
Saturday: 7:00am – 6:00pm (CST)
Winnipeg Office – In Person Payments – No appointment needed.
Monday-Friday: 8:30am – 4:30pm (CST)